Q: What payment methods do you accept?
A: Cash on Delivery, bank cards, InstaPay, and installments via Valu & similar services.

Q: When will my order be processed?
A: Within 2–3 business days after payment confirmation. Processing may take slightly longer during launches.

Q: How long does delivery take?
A: Cairo: 1–2 business days
Other governorates: 2–7 business days.

Q: Can I open the package before paying?
A: Yes, absolutely! You can check your order before completing payment.

Q: How do I choose the right size?
A: Please check the size chart before ordering. If you need help, message us on WhatsApp and we’ll guide you.

Q: Can I return or exchange my order?
A: Yes — within 14 days of receiving it, as long as the item is in its original condition and you have the receipt.

Q: What if I receive a defective or incorrect item?
A: You can return or exchange it within 30 days, and Dreamweavers covers the return shipping cost.
Q: Who pays for shipping in a normal return or exchange?
A: If the item is non-defective and you simply changed your mind, the return shipping is covered by the customer.

Q: Are Dreamweavers pieces limited?
A: Yes. All our designs are produced in limited batches, so you can always be one of the most unique people in the room.

Q: How can I contact you?
A: You can easily reach us through our official WhatsApp or via email, and we’ll be happy to assist you.

Q: What is Dreamweavers?
A: Dreamweavers is an artsy fashion brand creating statement pieces that make you stand out effortlessly. All fabrics are carefully sourced from Cairo’s premium markets.
Wearable art — not fast fashion.